How We Help You...ConsultationAn initial phone conversation to discuss your videoconferencing goals, is all it takes to get the process under way. We discuss how you are conducting your meetings today and how you’re looking to conduct them in the future. We discuss your technology wish-list, requirements, and current landscape. Site SurveyWhen necessary, our design engineers come onsite to gain a better and deeper understanding of the project, to help the design process of the best and most viable videoconferencing solution for that site. Video Conferencing Equipment SelectionIn-House Communication project managers recommend the solutions that fit the bill – the hardware that meets your needs, has the best options, and comes in under budget. The hardware is always best in class – be it Tandberg, Polycom, or Sony videoconferencing solutions. Project managementOur project managers team coordinate the ordering, procurement, shipping, tracking, installation, training, and service needs. They ensure the comprehensive implementation plan is executed and there is a smooth rollout and launch of the videoconferencing technology. Installation & TrainingIn-House Communication installation engineers come onsite to install the carefully selected videoconferencing equipment. Whether it is a simple installation or highly integration solution, our professional engineers assemble, connect, troubleshoot, and ensure the videoconferencing solution is fully operational to specification and performs all the functions to the highest quality. They then train any and all administrators and end users, ensuring they not only know how to use the videoconferencing equipment but are confident and inspired to use the new communication and collaboration tool. Award-winning Service & MaintenanceIn-House Communication’s Premium service and support program supports your entire videoconferencing solution. Our Premium Service the most comprehensive support in the industry. Our tech support team is friendly and professional. They troubleshoot, diagnose, and answer questions. If there are hardware issues, they expedite next business day replacement, walk you through software upgrades and help you access our 24 x 7 video test facility. |
Conferencing Solutions |